domingo, 3 de abril de 2016

Extensive listening: How Aribnb designs for trust

In his TED Talk How Aribnb designs for trust, Joe Gebbia, the co-founder of the company, talks about how he built Airbnb on the belief that people can trust each other enough to stay in one another's homes. How did he overcome the stranger-danger bias? Through good design.

Now, 123 million hosted nights later, Gebbia sets out his dream for a culture of sharing in which design helps foster community and connection instead of isolation and separation.

You can read the transcript for his talk here.