As a follow-up to yesterday's reading activity we are posting this entry about a 2009 BBC's Panorama programme, Why hate Ryanair, where reporter Vivian White investigates the reasons why the ultimate 'no frills' airline has gained a reputation as the brand Britain loves to hate but can't stop using.
Passengers, suppliers and insiders contribute, and chief executive Michael O'Leary doorsteps the programme makers in his own unique style.
There is no transcript available, but I guess most readers of this blog will have gone through the experience of flying with Ryanir, so they might be well acquainted with much of what is being said in the programme.
