lunes, 11 de mayo de 2015

Listening test: Work burnout

Listen to a radio interview about the problems of work burnout and choose the option A, B or C which best completes each sentence.

1. Pam’s book is about
A. stress.
B. burnout.
C. these and other work-related health problems.

2. Steve got better by
A. going to Pam’s clinic.
B. reading Pam’s book.
C. attending lessons.

3. Pam says that
A. burnout and stress are a bit different.
B. stress can lead to burnout.
C. burnout is like drowning.

4. Steve describes his usual character as
A. optimistic.
B. a bit cynical.
C. subject to depression.

5. Pam says anti-depressants
A. aren’t effective.
B. aren’t as good as they used to be
C. weren’t necessary in Steve’s case.

6. Meditation can help patients to recover because
A. it has a calming effect.
B. it takes you away from the outside world.
C. it does both of these things.

Host: I’d like to thank you both for coming along today. Pam, this is your new book, Taking the Blues out of Work - How to Deal with Work-related Health Problems.
Pam: Yes.
Host: And Steve, you’ve just recovered from work burnout – one of the most serious – and common - work related problems – yes?
Steve: Yes, that’s right. I’m in the book! Pam used me as a case study.
Pam: Yes, Steve came along to my clinic for help. He had a serious case of burnout. He followed a course of therapy and …
Steve: … and she helped me to get my health back again.
Host: Well, that’s great. It’s good to hear there’s a happy ending. Pam, could you tell us what work burnout actually is? Aren’t we just talking about stress here? Is there a difference?
Pam: Yes! There is a difference. A very big difference. But that’s a good question because most people make the mistake of thinking that burnout is just another word for stress – so I’ll start with that. Everyone understands stress. We live in a world where stress is part of our everyday lives. Burnout can be the result of too much stress, but it isn’t the same thing. I once heard somebody say that if stress is like drowning in an overload of work, burnout is more like being all dried up. With stress we lose our energy, with burnout we lose much more – our motivation, our hope … and one very important difference between stress and burnout is that we know when we are stressed, but we don’t usually realise we are suffering from burnout …
Host: … until it’s too late.
Pam: Exactly.
Host: Steve, how did you know that your problem was more serious than just being stressed?
Steve: Well, I didn’t realise myself. Other people realized first. I changed my behaviour and started feeling really negative and cynical about everything. That wasn’t me at all. I’ve always been a happy-go-lucky sort of bloke. It got to the point where I felt so hopeless and depressed that I couldn’t even face getting up in the morning. My wife made me an appointment with the doctor. He was helpful and referred me to Pam.
Pam: But Steve was lucky to have the support of his family and friends. It’s difficult to get better on your own. It’s important to do normal things, exercise, socialise, go for a walk, meet a friend for a coffee…
Host: And did Steve need medication?
Steve: No.
Pam: We decided to try with everything else first… medication can be effective, anti-depressants aren’t the same these days as they used to be, but Steve got better without any. In fact it was something he felt quite strongly about.
Steve: I don’t even like taking an aspirin, unless I really have to so I think I made a real effort to listen to Pam and do the things she suggested. I even started meditating!
Host: Meditating?
Pam: Yes, it can really help. It calms the mind and helps to shut out the world’s distractions.
Host: And how are you now, Steve?
Steve: I feel great. Better than I have for years!
Host: Well, I’m glad to hear it .. now let’s talk a bit about the more general picture…

1C 2A 3B 4A 5C 6C